Your Order

Where is my order?

Getting fed up of waiting? We understand, check the ETA using your latest tracking number.

What’s the quickest I can get an order?

Orders usually take 5 working days to allow for production and delivery. If you are in urgent need, give us a shout and we may be able to help arrange something a bit speedier!

I want to order different personalized cup design!

This is possible! If you would like to order anything that doesn’t seem standard, just let us know and we will be happy to help.

Something is wrong with my order!

Not to worry, our team are happy to help. Just let us know and we will be happy to help.



What payment methods do you accept?

You can use any of the cards listed below to pay for your order:

MasterCard, Visa and PayPal.



What are your UK delivery options?

We usually ship with 2 day express delivery services, we tend to ship with the most convenient companies (Hermes, Yodel, Collect +….) but if you have a special requirement, just let us know.

I am not UK based, can I still order?

We are currently exploring the best option available to get orders to you safe and secure!

What happens if I am not home when the delivery comes?

All of our delivery carriers will leave you a ‘failed delivery’ card and attempt to deliver again. You can easily contact most of them to change delivery to when suits you best!